Privacy Policy

Information Collection

Welcome to agop.ch. This Privacy Policy has been created to inform you about how AGOP collects, uses, and protects the information provided by its users.

When visiting and using this website, two types of information may be collected:

• Personal Information: This includes information that users voluntarily provide when submitting the contact form. This may include the reason for the request, first name, last name, email address, phone number, callback preference, and message.
• Browsing Information: When users navigate the website, the hosting provider processes the IP address, browser type, and requested page in order to display the pages. With the users’ consent, given in the cookie banner, AGOP may also collect information about their visit, such as date and time of visit, pages viewed, and time spent on those pages.

Use of Information

AGOP uses the information collected to:

• Provide, maintain, and improve its services
• Respond to requests sent through the contact form
• Analyze website usage, with the users’ consent, to enhance the user experience

Information Sharing

AGOP does not share, sell, rent, or exchange users’ personal information with third parties for commercial purposes. Information may be shared with third parties only when necessary to provide AGOP’s services, to comply with the law, or to protect AGOP’s rights.

To process requests sent through the contact form, AGOP uses two technical service providers, which act solely on its behalf:

• Supabase: storage of requests in a data center located in Zurich, Switzerland;
• Resend: sending of confirmation and notification emails from servers located in Ireland (European Union).

Both companies are headquartered in the United States. However, contact form data is hosted and processed in Switzerland and the European Union.

The website is hosted by Cloudflare, Inc. (headquartered in the United States), which processes the IP address, browser type, and requested page of each visit in order to display the pages. With the users’ consent, given in the cookie banner, the website also uses Google Analytics, loaded by Google Tag Manager (audience measurement), and Google Ads (ad performance measurement), provided by Google. YouTube (Google) videos and Spotify players in articles are only loaded when their thumbnail is clicked. For more information, please refer to the Cookie Policy.

Information Security

AGOP is committed to protecting user information. A range of security measures is used to safeguard personal data, including technological security tools and physical security procedures.

Access and Control of Your Information

Users have the right to access their personal information, correct it, request its deletion, object to its processing for legitimate reasons, and request its portability. These rights may be exercised by contacting AGOP at the address provided below.

Changes to This Privacy Policy

AGOP reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page along with the date of the latest update. Users are encouraged to review this page regularly to stay informed about AGOP’s Privacy Policy.

Contact

If users have any questions or concerns regarding this Privacy Policy, they may contact AGOP at: detective[at]agop.ch

AGOP values the trust placed in its services and is committed to protecting user information.